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Job Summary:

  • Post Date: 01-Nov-2017
  • Industry: Advertising / Media
  • Career Level: Entry Level
  • Category: Marketing
  • Positions: 2
  • Min. Experience: Fresh
  • Min. Education: Bachelor of Business Administration (BBA)
  • Apply Before: 30-Nov-2017

Job Description:

    To succeed in this role, you should be an excellent communicator, able to work with other teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run. Responsibilities Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the manager Promote high-quality sales, supply and customer service processes Aim to preserve customers and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors

Skills Required:

    Requirements Knowledge of customer relationship management (CRM) practices Experience in sales or customer service is preferred Problem-solving attitude Excellent communication skills Aptitude for fostering positive relationships Teamwork and leadership skills Customer-oriented mindset BSc/BA in Business Administration or similar field with marketing background preffered.