Deliver retail and customer service activities within to optimise and exceed sales targets, profitability and customer satisfaction in conjunction with the Online retail & Stock manager
Develop and manage the Online Shop whilst also being innovative with regards to marketing campaigns.
Organise and dispatch daily customer orders. Manage refunds and returned items.
Respond to telephone and internet queries and ensure effective communication is taken and maintain customer service levels
Excellent IT Skills, specifically Microsoft Word, Excel & PowerPoint.
Excellent written and verbal communication skills are essential.