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Customer Support Specialist Job

IBEX Global - a TRG Company
job Expired

Job Summary:

  • Post Date: 30-Nov-2017
  • Industry: BPO
  • Career Level: Entry Level
  • Category: Customer Service
  • Positions: 15
  • Salary Range: 35000 PKR To 50000 PKR / Monthly
  • Min. Experience: Fresh
  • Min. Education: Doesn't Matter
  • Apply Before: 15-Dec-2017

Job Description:

    • Brief description of the job :  Timely preparation of rates and quotes for customers and overseas agents.  Collaborate and build relationships with customers to strengthen service competitiveness  Communicate timely correspondence back to customers, track and resolving any issues regarding product. • Timings: 9 hours shift

Skills Required:

    • Skills & Abilities: Individual having the Ability to read, writes, and speaks English fluently with good American or Neutral accent “ONLY”. • Ability to work in a blended operations and customer development role • Self-motivated, assertive, and respond to brand metrics. • Manages complex transactional or emotional customer situations promptly and professionally. • Ability to multi-task in a fast paced environment with rapidly changing priorities • Contributes to building a positive team spirit and puts success of team above their own interests. • If you are self-driven and entrepreneurial with the desire to grow both personally and professionally, then you can be an integral part of our continued expansion. • Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus