o Brief description of the job: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers’ requests. • Refer unresolved customer grievances or special requests to designated departments for further investigation.
o Skills & Abilities: • Proficient with MS Office particularly MS Excel (Spreadsheet) • Possess Knowledge of Call Centre Operations • Must be flexible to work in shifts • Excellent communication skills o Age limit: 20 to 30 o Perks: Medical Insurance, Permanent Employment Status, PF & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus o Transport: Conveyance will be provided to females only, males own transport. o Send us your CVs on: firstname.lastname@example.org *Email Subject should be “Customer Support Executive Domestic”