Provides ideas to attract new clients and expand sales. Maintains client relationships through regular contact and customer service. Makes contacts with potential clients to create new business opportunities. Assists in the writing of proposals. Assists in the development of marketing literature. Finds solutions to client problems. Keeps up with changes in client environments. Understands all of the company’s service offerings and clearly communicates them to clients and prospective clients. Generates standard monthly reports and customized reports for clients. Files weekly or monthly sales reports with managers. Recommends short-term and long-term strategies for business expansion through new product lines or enhanced marketing techniques. Assists with development of brochures and other marketing literature. Assists with website content. Establishes and maintains knowledge services offerings. Analyzes corporate data to identify trends. Resolves client complaints. Makes cold calls for new business. Qualifies new prospects. Coordinates with other associates to increase sales. Makes sales calls and follows up. Generates sales reports and analyzes numbers. Schedules meetings and presentations. Assists with or conducts presentations for prospective clients. Keeps client database current. Keeps prospective client database updated. Perform other related duties as required
Must have excellent computer skills particularly with customer maintenance databases.
Must have strong customer service skills.
Must have superior written and verbal communication skills.
Must have the ability to work independently with little supervision.
Must have excellent interpersonal skills.
Must have good negotiation skills.
Must be an active listener.
Must be detail oriented.
Must have good organizational skills and be an effective multi-tasker.
Must have good presentational skills.
Must be able to work well under pressure, particularly when facing a deadline.
Knowledge of and ability to leverage social media to market company services is essential.